Resources for the Help Desk and Customer Support Industry

A number of help desk resources and organizations are available to assist you on the web. At e help Desk Resource, we've compiled a list of associations and organizations, online publications, and various other links to help you in the management of your customer support desk, call center, technical support desk, or help desk . Our goal is help you with your search for help desk information.

Don't see your company, publication, or organization listed? Please send us an email with your Company Name and URL.

Associations and Organizations

Online Publications / Web Communities / Web Sites

Consultants / Outsourcing

Misc. Help Desk Links

—Associations and Organizations —

ACD Call Center Online Learning Center

Association of Support Professionals

Call Center Network Group

CRM Community.com

Customer Support Consortium

Help Desk 2000